Frequently Asked Questions

How are your robots different from the ones we use for contests – LEGO and VEX?

Our robots are great companions to the robots a school may already have in their robot clubs or other programs.  The Exploring Robotics programs are designed to help develop interest, and bring in students who might not typically be drawn to robotics.  They are a great augmentation to the FIRST programs because they add in background information and a new type of robot that students aren't used to.  Students who go through our programs know more about robots and feel more comfortable at the FIRST events because of it.  They can tell you how LEDs work, who the key players were in the history of robotics, diagnose electronics and programming issues, etc.  

Many schools are looking for ways to teach STEM topics such as physics or physical sciences, math, programming, and other technology subjects. Our robots are great for that, and they get students to sign up for those classes. We choose robots that have educational value and have been proven to stand up to the abuse of classrooms, then we add self-study curriculum that allows a science, math, or technology teacher to teach the class. Schools use our curriculum with robots to create classes to introduce ALL students to programming, engineering, electronics, mechatronics, and technology topics.  These classes then increase interest in other STEM related classes.  

Our middle school and elementary products are also great for girls.  They have fun and the success they achieve gives them the confidence that they can learn programming and tackle science and math.  Colleges and businesses need more diversity in their engineering programs, and our products can help your school to encourage girls to start down that path. 

Can I use a Purchase Order?

Yes we accept purchase orders from schools and bookstores.  Fax the order to 888-900-1598 or attach a PDF to an email and send it to This email address is being protected from spambots. You need JavaScript enabled to view it..  We are happy to provide a custom quote for your school which includes any current discounts. Call us at 760-650-2687

How long does it take to process and ship my order?

If you place an order online before 3 PM Pacific, we typically process it the same day.  If you send in a Purchase Order we process it within 2 days. For school purchases, allow two to three weeks for delivery. We ship via UPS and Priority Mail. We are located in Oregon, most UPS ground shipments take 3 to 6 business days in the US.  Priority Mail takes 2 to 4 business days in the US.

Can I use a credit card to purchase online?

Yes, choose Paypal for payment and then you will be given the option of using a credit card for payment. We use Paypal’s secure credit card processing form.

Do I have to create an account to place an order?

No, but if you do you will be able to track your order and shipment.  We don’t sell or give away your information to anyone.  We also don’t send lots of emails. You will only receive emails about special offers if you sign up for our newsletter.

Are there any discounts available?

 If you saw us at an educational conference, there is a discount handed out for a classroom pack on most of our robots.  Call us and ask about the discount.  We also offer discounts for multiple school orders. We also can customize a quote for you to fit within your budget.

Did I win the robot contest?

If you saw us at an educational conference and entered our contest for a free robot, we notified the winners via email and we called them.  But you are still in luck. We offer evaluation units for most of our robots and curriculum to teachers. You can try it for free for 60 days and then either pay the invoice or return it. Request one using this form.   Please specify the robot and grade level. 


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